AI Desktop & Browser Automation Platform

BPO operations teams spend 60-70% of their time on repetitive, high-volume data entry and migration tasks across legacy desktop applications (SAP.NET CRMs) and browser-based systems (Salesforce, web portals). These tasks are error-prone, slow, and expensive to staff. Traditional RPA tools (UiPath, Blue Prism) are costly ($8K-$40K/year per bot license), rigid to maintain, and can't handle the edge cases that make up 10-20% of real-world records — requiring constant human intervention. There is no affordable, intelligent automation solution that combines deterministic execution with AI-powered exception handling to process the full spectrum of records end-to-end.

The tool uses a two-tier AI architecture that eliminates 80-90% of manual BPO work at near-zero AI cost. Tier 1 runs deterministic automation scripts (pywinauto for Windows desktop apps, Playwright for browsers) — fast, reliable, zero AI tokens. Tier 2 invokes Claude's vision and reasoning capabilities only for the 10-20% of records that hit edge cases: unknown screen layouts, ambiguous data, or judgment calls. The platform provides a full React dashboard for project management, real-time batch monitoring, and an exception review queue where analysts see AI-generated resolution suggestions alongside screenshots. An n8n workflow engine orchestrates scheduling, retry logic, and automatic re-queuing of resolved exceptions. The key innovation: unlike traditional RPA that fails on exceptions and stops, the tool captures context (screenshots + state), routes to AI analysis, and either auto-resolves or surfaces intelligent suggestions to human reviewers — keeping the pipeline flowing.